I handle all support needs online though my support and IT site okdatasolutions.com. It has a complex support ticket system. As long as you have access to the Internet, this is how you should contact me for the fastest resolution to your problem. If you don't have Internet access, just call me.

Why use the support ticket system when I can call you and get you on the phone now? Well, just because we are talking doesn't mean we are getting your problem solved. A support ticket system is a proven means to provide accurate support to customers that eliminates language barriers and confusion due to miscommunication and made Tech Support synonymous with frustration. You are sent a concise e-mail that you can read through as many times as you need and follow if you need instruction on fixing your problem or you can find the answer in my knowledge base here at this site.